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Heat pump service for Southern Ontario homes
Repair, installation, maintenance, and buying guidance from one local team, backed by more than three decades of HVAC experience.
WHY EXCEL
What Sets Our Heat Pump Work Apart
Three things every customer can count on, whether you’re booking a tune-up or planning a full system upgrade.
24/7 Emergency Response
A heat pump handles both your heating and cooling, so a breakdown leaves you exposed in any season. Fast emergency response, with vans stocked to fix most repairs on the first visit.
Licensed, Experienced Technicians
Heat pumps are more complex than a furnace or AC alone. Our licensed technicians use professional diagnostic tools and proper load calculations, so systems are sized right and fixed right the first time.
Transparent, Upfront Pricing
Clear labour rates explained before any work begins, with no surprises. We check your rebate eligibility and handle the paperwork for you.
HEAT PUMP SERVICES
Everything your
heat pump needs, in one place
From the first installation to the last service call, our team handles every step. Pick a service to see the details, or jump straight to a free quote.
Heat Pump Repair
Fast, professional diagnostics and emergency repair for every major brand, available 24/7. Our technicians arrive prepared to fix most problems in a single visit and restore your comfort in any season.
Heat Pump Installation
Proper load calculations, correct placement, and full commissioning, installed to Ontario code. Ducted and ductless options for new builds and existing homes, with your rebate paperwork handled.
Heat Pump Maintenance
Seasonal multi-point tune-ups, indoors and out, that keep your system efficient in both heating and cooling seasons. Maintenance plan members receive priority scheduling and preferred rates.
Choose the Right Heat Pump for Your Home
Heat pumps heat and cool from one efficient system, and often unlock the largest rebates available. Our free Heat Pump Buying Guide breaks down what matters, so you can choose with confidence.
- System type: air-source, ground-source, or ductless.
- Sizing and cold-climate capacity for Ontario winters.
- Efficiency ratings (HSPF2 and SEER2) and available rebates.
TOP BRANDS
A Wide Selection of High-Efficiency Furnaces
We install trusted, high-efficiency furnaces to match any home and budget, helping you balance comfort, energy savings, and upfront cost.
DAIKIN
DR96SN
Efficiency
Up to 96% AFUE
Capacity
40K – 120K BTU
Warranty
12 yr parts, 1 yr labour
DAIKIN
DR96TN
Efficiency
Up to 96% AFUE
Capacity
40K – 120K BTU
Warranty
12 yr parts, 1 yr labour
DAIKIN
DR97MC
Efficiency
Up to 98% AFUE
Capacity
60K – 120K BTU
Warranty
12 yr parts, 1 yr labour
KEEPRITE
N96MSN
Efficiency
Up to 97% AFUE
Capacity
40K – 120K BTU
Warranty
10 yr parts, 1 yr labour
KEEPRITE
G96VTN
Efficiency
Up to 96.7% AFUE
Capacity
40K – 120K BTU
Warranty
10 yr parts, 1 yr labour
KEEPRITE
G97CMN
Efficiency
Up to 98% AFUE
Capacity
60K – 120K BTU
Warranty
10 yr parts, 1 yr labour
CLIENT STORIES
Real Comfort, Real Stories.
Cooling That Works
“The air conditioning is working perfectly, and we’re very happy with it. We also really like the Wi-Fi thermostat.”
Professional AC Install
“Timely and professional installation of my A/C. Team was courteous and professional.”
A Quick, Clean Fix
“We were very impressed with our experience with Excel Climate Solutions. Our son’s bedroom has always run hot. Justin cut a hole in the drywall and placed a cold air return. The job was quick and he did a great job cleaning up after.”
Midnight Furnace Call
“Excellent experience with Excel! Called in the middle of the night upon realizing the furnace went for a shit. Excel were quick to get Service tech. Paul at the house who resolved the issue quickly and at a fair price.”
Ductless Split Repair
“Had my ductless split serviced by Justin after it stopped working. He fixed it, explained what was wrong and showed me how to properly maintain it and did so in a very friendly manner. I’ll definitely use them again!”
New System, Spotless Install
“Excel Heating and Air Conditioning did an amazing job installing my new furnace and air conditioner! The team was professional, efficient, and left everything spotless. My home is more comfortable than ever, and the system runs perfectly. Highly recommend!”
FAQ
Frequently Asked Questions
Answers to the questions homeowners ask most about heat pump repair, installation, maintenance, and choosing the right system.
Your heat pump should be maintained twice a year: once before the heating season and once before the cooling season. Because it runs year-round, regular service keeps it efficient and gives technicians a chance to catch small issues before they turn into breakdowns.
The best times are early fall, before heating season, and early spring, before cooling season. Booking ahead of the rush gives you time to address any issues before peak weather arrives.
Most heat pump maintenance visits take about 45 to 75 minutes, depending on the system’s age, condition, and accessibility. During the visit, the technician inspects, cleans, tests, and checks key components so the system is ready for the season.
Yes. A heat pump can appear to be working while still developing issues with refrigerant, defrost, coils, or electrical components. Regular maintenance extends equipment life and identifies problems early, before they affect comfort, efficiency, or reliability.
Most filters should be checked monthly and replaced every one to three months, depending on the filter type, pets, dust, allergies, and system usage. A clean filter protects airflow, efficiency, and the overall health of the system.
If we find an issue, we explain what we found, why it matters, and what your options are. Some items may be minor adjustments, while others may require repair or replacement. Our goal is a clear, informed decision.
Ready to Make the Switch?
Whether you need an emergency repair, a new heat pump installation, or a seasonal tune-up, our team is ready to help. Fill out the form for a free, no-obligation quote.