Heat Pump Maintenance & Tune-Ups That Keep Your System at Peak Performance

Your heat pump works year-round, so regular maintenance matters more than ever. Excel’s seasonal tune-ups keep it running efficiently and reliably – preventing breakdowns and protecting your investment for years to come.

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What's Included

Comprehensive Multi-Point Heat Pump Inspection

Our maintenance visit is a thorough, multi-point service carried out by trained technicians. We inspect and test every key part of your system, indoors and out, catching small issues early and keeping your heat pump running at its best in both heating and cooling seasons.

Why It Matters

Lower Bills, Fewer Breakdowns, Longer Lifespan

Because a heat pump runs all year, wear adds up faster than on a furnace or AC alone. Regular maintenance keeps it efficient so it uses less energy, prevents the breakdowns that leave you without heating or cooling, and in some cases, helps protect your manufacturer warranty.

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Our Process

What's Included in Every Maintenance Visit

Every visit follows the same thorough checklist, so nothing gets missed and your system gets a complete, consistent service each time.

Filter Changes

A clogged filter chokes airflow and forces your heat pump to work harder. We check and replace filters so air moves freely, efficiency stays high, and the system isn't strained unnecessarily.

Coil Cleaning

Dirty indoor and outdoor coils make it harder for your heat pump to transfer heat, hurting efficiency in both seasons. We clean them so the system heats and cools the way it's meant to.

Refrigerant Checks

Refrigerant is what lets a heat pump move heat. We check levels and inspect for leaks, so your system performs properly and the compressor, its most expensive part, stays protected.

Thermostat Calibration

If your thermostat misreads the temperature, your heat pump runs too much or too little. We check and calibrate it so the system responds accurately and holds the comfort you set.

Safety Checks

We inspect electrical connections, controls, and the defrost cycle, tightening and testing as needed, so your heat pump runs safely and reliably through every season.

Maintenance plan members receive priority scheduling and preferred rates.

CLIENT STORIES

Real Comfort, Real Stories.

Cooling That Works

“The air conditioning is working perfectly, and we’re very happy with it. We also really like the Wi-Fi thermostat.”

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Aidan Purnell

Professional AC Install

“Timely and professional installation of my A/C. Team was courteous and professional.”

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Barry Ens

A Quick, Clean Fix

“We were very impressed with our experience with Excel Climate Solutions. Our son’s bedroom has always run hot. Justin cut a hole in the drywall and placed a cold air return. The job was quick and he did a great job cleaning up after.”

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Janice

Midnight Furnace Call

“Excellent experience with Excel! Called in the middle of the night upon realizing the furnace went for a shit. Excel were quick to get Service tech. Paul at the house who resolved the issue quickly and at a fair price.”

Excel Climate Solutions logo with green and blue design elements.
Mike Rideout

Ductless Split Repair

“Had my ductless split serviced by Justin after it stopped working. He fixed it, explained what was wrong and showed me how to properly maintain it and did so in a very friendly manner. I’ll definitely use them again!”

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Kent Hambly

New System, Spotless Install

“Excel Heating and Air Conditioning did an amazing job installing my new furnace and air conditioner! The team was professional, efficient, and left everything spotless. My home is more comfortable than ever, and the system runs perfectly. Highly recommend!”

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Carrie Boschman

FAQ

Frequently Asked Questions

Answers to the questions homeowners ask most about heat pump maintenance: timing, what’s included, and how often to book.

Most heat pump maintenance visits take about 45 to 75 minutes, depending on the system’s age, condition, and accessibility. During the visit, the technician inspects, cleans, tests, and checks key components so the system is ready for the season.

Yes. A heat pump can appear to be working while still developing issues with refrigerant, defrost, coils, or electrical components. Regular maintenance extends equipment life and identifies problems early, before they affect comfort, efficiency, or reliability.

Most filters should be checked monthly and replaced every one to three months, depending on the filter type, pets, dust, allergies, and system usage. A clean filter protects airflow, efficiency, and the overall health of the system.

If we find an issue, we explain what we found, why it matters, and what your options are. Some items may be minor adjustments, while others may require repair or replacement. Our goal is a clear, informed decision.

Your heat pump should be maintained twice a year: once before the heating season and once before the cooling season. Because it runs year-round, regular service keeps it efficient and gives technicians a chance to catch small issues before they turn into breakdowns.

The best times are early fall, before heating season, and early spring, before cooling season. Booking ahead of the rush gives you time to address any issues before peak weather arrives.

GET STARTED TODAY

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